Why can't you sell the machine? It’s not because you don’t understand these air source heat pump sales skillsThe white horse flies through the gap, and the time flies. In a blink of an eye, air energy has been around for more than 20 years. From people who have never heard of air source heat pumps to air source heat pumps becoming the mainstream, they cannot do without the credit of sales staff. Sales is the lifeline of an enterprise. Sales personnel are an important factor for the survival and development of an enterprise. Sales personnel must have professional sales to enable the company to develop rapidly while being promoted. What are the sales skills of air source heat pumps? Today Leomon is here to share some sales tips with you.
1. Product expertise (emphasis/difficulty)
Air source heat pump is an emerging industry. As a salesperson, you must understand product knowledge to communicate with customers professionally and confidently. Air energy products are very complex. You must first learn the product configuration, product composition, power, and unit selection. And so on advantages and selling points. It is not enough to be familiar with the knowledge of these products, but also to look at the solutions, solve and answer the problems that the customers are concerned about. Only in this way can customers be willing to communicate with you and trust you.
As a professional salesperson, you must dress neatly, and service is also very important. A polite and enthusiastic salesperson will not refuse customers. When serving customers, they must be honest and reliable, not deceive customers, and stand in the customer’s position. Especially when selling a set of such expensive and large air energy, you must first go to the site to understand the local climate, the size of the host, and whether the cost is acceptable to the customer, and then give reasonable solutions and suggestions until Until the customer is satisfied.
3. After sale
After-sales service is the most important issue for customers. The initial investment is large. Such an expensive air-source heat pump water heater needs to be used for more than ten years or more. It also has many parts. If the temperature and water consumption cannot be guaranteed, everything is nonsense. First of all Sales staff must have confidence in their products and explain the company's brand and strength. Secondly, after-sales problems will contact the nearest agents and distributors to arrive within 24 hours to solve customers' worries.
All in all, there are three types of sales. Third-rate sales, sell prices; second-rate sales, sell brands; first-class sales, sell yourself. Only when an air source heat pump salesperson really impresses the customer and sells himself, such sales are successful.